General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to the contracts you conclude with us as a supplier (Alpha Aviva S.L.) via the evobeaute.eu website. Unless otherwise agreed, the inclusion of any terms and conditions of your own that you may use is rejected.

(2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that are neither predominantly attributable to his commercial nor to his independent professional activity. An entrepreneur is any natural or legal person or company with legal capacity who, in concluding a legal transaction, is acting in the exercise of his independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The object of the contract is the sale of goods.

(2) Already with the placement of the respective product on our website, we present you with a binding offer for the conclusion of a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows: The products intended for purchase are placed in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes at any time. After clicking on the "Checkout" or "Proceed to checkout" button (or a similar designation) and entering your personal data as well as the terms of payment and delivery, you will finally be shown the order data as an order summary.

If you use an immediate payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as your payment method, you will be directed to the order overview page in our online shop or to the website of the provider of the immediate payment system. If you are redirected to the respective immediate payment system, please make your selection or enter your details there. Finally, on the website of the immediate payment system provider or after being redirected back to our online shop, you will be shown the order data as an order summary.

Before submitting the order, you have the opportunity to review the information in the order summary again, to change it (also via the "back" function of the Internet browser) or to cancel the order.

By submitting the order via the corresponding button ("place order with payment obligation", "buy" / "buy now", "place order at cost", "pay" / "pay now" or similar designation), you declare legally binding acceptance of the offer, whereby the contract is concluded.

(4) Your requests for the preparation of an offer are not binding for you. We will submit a binding offer to you in text form (e.g. by e-mail), which you can accept within 5 days (unless a different deadline is specified in the respective offer).

(5) The processing of the order and the transmission of all necessary information in connection with the conclusion of the contract is carried out by e-mail, partly in an automated manner. You must therefore ensure that the e-mail address you have provided is correct, that the receipt of e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.

§ 3 Duration of the contract / Termination of subscription contracts

(1) The subscription contract concluded between you and us has the duration specified in the respective offer, hereinafter referred to as the "initial duration". An initial term of more than 2 years cannot be agreed.

(2) If the subscription contract is not terminated by one of the parties one month before the end of the initial duration (unless a shorter term is specified in the respective offer), it shall be tacitly renewed indefinitely.

The extended contractual relationship may be terminated at any time with a notice period of one month (unless a shorter period is specified in the respective offer).

(3) The right to immediate termination for cause remains unaffected by this.

(4) Any termination must be declared and transmitted either in text form (e.g. e-mail) or via the termination button integrated in our Internet presence ("Terminate contracts here" or similar designation).

§ 4 Special agreements on the offered payment methods

(1) Payment via "PayPal" / "PayPal Checkout".

If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment will be processed by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The different methods of payment through "PayPal" will be shown to you via an appropriately identified button on our internet presence, as well as during the online order process. For payment processing, "PayPal" may use other payment services; if special payment conditions apply to these, you will be informed separately. More detailed information about "PayPal" can be found at https://www.paypal.com/es/webapps/mpp/ua/legalhub-full.

§ 5 Right of retention, reservation of title

(1) You may only exercise a right of retention insofar as claims arising from the same contractual relationship are concerned.

(2) The goods shall remain our property until full payment of the purchase price.

§ 6 Warranty

(1) The statutory liability claims for defects shall apply.

(2) As a consumer, you are requested to examine the goods immediately after delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to comply with this provision shall not affect your statutory warranty claims.

(3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed upon if you were informed by us of the deviation before issuing the contractual declaration and if the deviation was explicitly and separately agreed upon between the contracting parties.

§ 7 Choice of applicable law, place of performance, place of jurisdiction

(1) German law applies. In the case of consumers, this choice of law only applies insofar as the protection afforded by the mandatory provisions of the law of the country of the consumer's habitual residence is not eliminated (principle of favourability).

(2) The place of performance for all services arising from the business relationship with us, as well as the place of jurisdiction, is our headquarters, insofar as you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your domicile or habitual residence is unknown at the time of filing the lawsuit. The right to bring proceedings also in the courts of another legal venue remains unaffected by this provision.

(3) The provisions of the United Nations Convention on Contracts for the International Sale of Goods do not expressly apply.

II. Information for the customer

1. Identity of the seller

Alpha Aviva S.L.
Poligono Industrial LA MORAGA, Portal 17B
29130 Alhaurín de la Torre (Málaga)
SPAIN
Phone: +34 634 835 611
Email: shop@evobeaute-shop.com

Alternative Dispute Resolution:

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at https://ec.europa.eu/odr

We are neither willing nor obliged to participate in dispute resolution procedures before consumer arbitration bodies.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction possibilities are carried out in accordance with the provisions of our General Terms and Conditions (Part I.) "Conclusion of Contract".

3. Language of the contract, storage of the contract text

3.1. The contract language is German.

3.2. We do not store the complete text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronically. Once we receive your order, we will email you the order data, the legally required information for distance contracts and the General Terms and Conditions.

3.3. For quotation requests outside of the online shopping cart system, you will receive all contract data in a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.

4. Codes of conduct

4.1. We have complied with the quality standards of Trusted Shops GmbH, which can be found at: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_es.pdf.

5. Essential characteristics of the product or service

The essential characteristics of the product and/or service can be found in the respective offer.

6. Prices and terms of payment

6.1. The prices indicated in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.

6.2. The shipping costs incurred are not included in the purchase price. They can be viewed via an appropriately labelled button on our internet presence or in the respective offer, are shown separately during the ordering process and must be borne by you additionally, unless free delivery has been promised.

6.3. In case of delivery to countries outside the European Union, additional costs may be incurred which are not our responsibility, such as duties, taxes or money transfer fees (transfer fees or currency exchange fees of credit institutions), which are to be borne by you.

6.4. The costs incurred for the transfer of money (transfer fees or currency exchange fees of credit institutions) shall be borne by you in cases where delivery is made to an EU Member State, but payment has been initiated outside the European Union.

6.5. The payment methods available to you are indicated under an appropriately labelled button on our website or in the respective offer.

6.6. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are payable immediately.

7. Terms of delivery

7.1. The delivery conditions, the delivery date and, if applicable, the existing delivery restrictions can be found under an appropriately labelled button on our website or in the respective offer.

7.2. Insofar as you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the goods sold during shipment only passes to you at the time of delivery of the goods, irrespective of whether the shipment is made with or without insurance. This does not apply if you have independently engaged a transport company not appointed by the entrepreneur or an appointed person to carry out the shipment.

8. Statutory right of liability for defects

Liability for defects is governed by the provision "Warranty" in our General Terms and Conditions (Part I).

9. Duration of Contract / Termination

Information on the contract duration and cancellation conditions can be found in the provision "Contract Duration / Cancellation for Subscription Contracts" in our General Terms and Conditions (Part I) as well as in the respective offer.

These General Terms and Conditions and customer information have been drawn up by Händlerbund's legal experts in IT law and are constantly examined to ensure their legal conformity. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in the event of warnings. For further information, please visit: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service

Last updated: 28.05.2026